Last updated: June 2026

Introduction

Peptiq Ltd (“Peptiq”, “we”, “us” or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, store and protect your personal information when you visit our website, place an order, or contact us, and it sets out your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or providing your information to us, you agree to the collection and use of information in accordance with this policy.

Who We Are

Company name: Peptiq Ltd

Registered office address: [Insert Address]

Company registration number: [Insert Number]

ICO registration number: [Insert Number]

Contact email: info@peptiqpeptides.com

Peptiq Ltd is the data controller responsible for your personal information.

Information We Collect

We may collect and process the following types of information:

• Contact details, such as your name, email address, telephone number and delivery address
• Order information, including the products you purchase, order value and order history
• Account information, if you register for an account on our website
• Payment information, processed securely by our third party payment providers (we do not store full card details)
• Communications you send to us, such as enquiries, support requests and feedback
• Technical information, including your IP address, browser type, device information and how you use our website, collected through cookies and similar technologies

How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfil your orders, including arranging delivery and handling payments
• To create and manage your account, if you choose to register one
• To respond to enquiries, provide customer support and resolve any issues with your order
• To send order confirmations, dispatch notifications and other service related communications
• To send marketing communications where you have given your consent, and to allow you to opt out at any time
• To improve our website, products and services, including through analysis of how our site is used
• To meet our legal, regulatory and accounting obligations

Legal Basis For Processing

We rely on the following legal bases to process your personal information under UK GDPR:

• Performance of a contract, where processing is necessary to fulfil an order or provide a service you have requested
• Legitimate interests, where processing helps us run, improve and protect our business, provided this does not override your rights
• Consent, where you have agreed to receive marketing communications or where cookies require consent
• Legal obligation, where we need to process information to comply with the law, such as tax and accounting requirements

Cookies

Our website uses cookies and similar technologies to help it function correctly, to remember your preferences, and to understand how visitors use our site. Some cookies are essential for the website to work, while others are used for analytics or marketing purposes and require your consent.

You can control or disable cookies through your browser settings at any time, although doing so may affect how parts of our website function. For more detail on the specific cookies we use, please refer to the cookie banner displayed on our website.

Sharing Your Information

We do not sell your personal information. We may share it with the following types of third parties where necessary to operate our business:

• Payment processors, to securely handle transactions
• Courier and delivery partners, to fulfil and track your orders
• IT and hosting providers, who support our website and systems
• Professional advisers, such as accountants or solicitors, where required
• Regulatory or law enforcement bodies, where we are legally required to do so

Any third party we share information with is required to handle it securely and in line with applicable data protection law.

International Transfers

Where any of our service providers are located outside the UK, we take steps to ensure your information remains protected to a standard equivalent to UK GDPR, such as through the use of approved transfer mechanisms or standard contractual clauses.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, including any legal, accounting or reporting requirements. Order and account information is generally retained for the duration of your relationship with us and for a reasonable period afterwards, after which it is securely deleted or anonymised.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal information we hold about you
• Request that we correct any inaccurate or incomplete information
• Request that we delete your information, in certain circumstances
• Object to or restrict certain types of processing
• Request that your information be provided to you, or transferred to another organisation, in a portable format
• Withdraw consent at any time where we rely on consent to process your information

To exercise any of these rights, please contact us using the details in section 2. If you are not satisfied with how we have handled your information, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or alteration. While we work hard to keep your information secure, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website and products are not intended for children, and we do not knowingly collect personal information from anyone under the age of 18. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

Changes To This Policy

We may update this policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page with a revised “last updated” date, and we encourage you to review this policy periodically.

Contact Us

If you have any questions about this policy or how we handle your personal information, please contact us at peptiq@icloud.com.